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Sub-processors

Below you will find a list of the data sub-processors, that esignatur by Scrive use and the purpose of the sub-processor. If you have any question please send an email to support@esignatur.dk

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Applies from 1 January 2026
<table>
<tbody>
<tr>
<td>Sub-Processor</td>
<td>Purpose of the Processing</td>
<td>Categories of personal data</td>
<td>Location</td>
</tr>
<tr>
<td>Datadog</td>
<td>Alert and monitoring</td>
<td>All categories that are processed</td>
<td>EU</td>
</tr>
<tr>
<td>Spotler SendPro (formerly Flowmailer)</td>
<td>Transactional emails and transactional SMS (optional usage)</td>
<td>Name &amp; email of recipients of notifications sent via  the Service
NB: Signed documents may be attached.</td>
<td>The Netherlands</td>
</tr>
<tr>
<td>Freshworks</td>
<td>Support portal</td>
<td>Depends on contents sent to processor by controller</td>
<td>EU</td>
</tr>
<tr>
<td>Generic</td>
<td>Transactional SMS services</td>
<td>Name and mobile number of recipients of notifications sent via the service</td>
<td>Sweden</td>
</tr>
<tr>
<td>Google Workspace</td>
<td>Handling support requests</td>
<td>Depends on contents of emails sent to processor by controller</td>
<td>Europe</td>
</tr>
<tr>
<td>Microsoft Azure</td>
<td>Cloud-hosting of esignatur service</td>
<td>All categories that are processed</td>
<td>EU</td>
</tr>
<tr>
<td>MongoDB</td>
<td>Data storage</td>
<td>All categories that are processed</td>
<td>EU</td>
</tr>
<tr>
<td>Zendata</td>
<td>Cloud-hosting of esignatur service</td>
<td>All categories that are processed</td>
<td>Denmark</td>
</tr>
</tbody>
</table>
&nbsp;
Applies until 31 December 2025
<table>
<tbody>
<tr>
<td>Sub-Processor</td>
<td>Purpose of the Processing</td>
<td>Categories of personal data</td>
<td>Location</td>
</tr>
<tr>
<td>Datadog</td>
<td>Alert and monitoring</td>
<td>All categories that are processed</td>
<td>EU</td>
</tr>
<tr>
<td>Flowmailer</td>
<td>Transactional emails and transactional SMS (optional usage)</td>
<td>Name &amp; email of recipients of notifications sent via  the Service
NB: Signed documents may be attached.</td>
<td>The Netherlands</td>
</tr>
<tr>
<td>Google Workspace</td>
<td>Handling support requests</td>
<td>Depends on contents of emails sent to processor by controller</td>
<td>Europe</td>
</tr>
<tr>
<td>Microsoft Azure</td>
<td>Cloud-hosting of esignatur service</td>
<td>All categories that are processed</td>
<td>EU</td>
</tr>
<tr>
<td>Scrive</td>
<td>esignatur makes use of (i) Scrive’s eID Hub, i.e. an integration to various eIDs and identity verification providers such as, but not limited to, MitID, Swedish BankID, Norwegian BankID, FTN, PinbySMS, and more, and (ii) Scrive’s support organisation and support tools</td>
<td>(i) Depending on eID/identity verification provider. Typically, but not limited to, name, phone number, email address, personal identification number. (ii) Depends on contents sent to processor by controller</td>
<td>EU/EEA</td>
</tr>
<tr>
<td>Zendata</td>
<td>Cloud-hosting of esignatur service</td>
<td>All categories that are processed</td>
<td>Denmark</td>
</tr>
<tr>
<td>MongoDB</td>
<td>Data storage</td>
<td>All categories are processed</td>
<td>EU</td>
</tr>
</tbody>
</table>
</div>

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Sub-Processor	Purpose of the Processing	Categories of personal data	Location
Datadog	Alert and monitoring	All categories that are processed	EU
Spotler SendPro (formerly Flowmailer)	Transactional emails and transactional SMS (optional usage)	Name & email of recipients of notifications sent via the Service NB: Signed documents may be attached.	The Netherlands
Freshworks	Support portal	Depends on contents sent to processor by controller	EU
Generic	Transactional SMS services	Name and mobile number of recipients of notifications sent via the service	Sweden
Google Workspace	Handling support requests	Depends on contents of emails sent to processor by controller	Europe
Microsoft Azure	Cloud-hosting of esignatur service	All categories that are processed	EU
MongoDB	Data storage	All categories that are processed	EU
Zendata	Cloud-hosting of esignatur service	All categories that are processed	Denmark